RETURNS & REFUNDS

RETURNS & REFUNDS

 

At Timeless-You we are proud to represent high quality heritage brand products and

it is our policy and commitment to ensure that all Timeless-You orders are delivered to you in perfect condition.

 

If, however, you are not happy with your purchase and wish to return it, please email sales@timeless-you.com within 3 days of the receipt stating your order number and the reason for return.

Our team will guide you about how to return the goods to us.

 

Products must be unused and returned in their original packaging.

Once we have received and checked the product, we will arrange your refund (excluding shipping charges) within 14 days.

 

Please note that beauty and grooming items cannot be returned due to reasons of health and hygiene.